Return Policy Page

We aim to ensure your complete satisfaction with your purchases from safaawlmarwa.com. Therefore, please read the following refund and cancellation policy carefully:

1. Refund Policy:

1.1. If you are not satisfied with the product purchased from our website, you may return it within 30 days of receipt for a full refund of the product value, excluding shipping costs.

1.2. The product must be in its original condition and unused, with all original packaging and accessories included. We reserve the right to refuse returns if these conditions are not met.

2. Cancellation Policy:

2.1. You may cancel your order within 24 hours of placing it. If the order has already been processed and shipped, the refund policy will apply.

3. How to Request Refund or Cancellation:

3.1. To request a refund or cancellation, please contact our customer service team via email or phone. You will be guided on the necessary procedures and provided with the required instructions.

4. Exceptions:

4.1. Customized or altered products according to specific customer specifications cannot be refunded.

4.2. Different refund and cancellation policies may apply to certain products, and you should refer to the product details on our website for more information.

5. Shipping Costs:

5.1. Shipping costs are non-refundable and will be deducted from the refunded amount.

Please note that all refunds will be processed using the same payment method used during the purchase.

For further information or to initiate the refund or cancellation process, please contact our customer service team.

Thank you for your understanding and cooperation. Your satisfaction is our priority at safaawlmarwa.com.

Last Updated: 04/04/2024